Group Policy successfully applied but no longer effective

  • 7013297
  • 16-Sep-2013
  • 17-Sep-2013

Environment

Novell ZENworks Configuration Management 11.2.3a
Novell ZENworks Configuration Management 11.2.3a Policies
Novell ZENworks Configuration Management 11.2.3 MU1
Novell ZENworks Configuration Management 11.2.3 MU1 Policies

Situation

The group policy appears successfully applied according to the status under the Z-icon
However the group policy is in fact not applied, for example the browser home page is defined in the group policy but upon starting the browser it does not show the defined GPO browser home page.

Cause

The GPO user settings got cleared during the device startup realm and they were never applied again.

At device start up both the user settings and device settings are cleared but only the device settings are reapplied again.
Since there was no user realm call following the device start up call the user settings were never re-applied.

Status

Reported to Engineering

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