Only one keyboard reported in inventory for Windows 7 device that has two keyboards

  • 7013275
  • 12-Sep-2013
  • 28-Oct-2013


Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2


Windows 7 PC has two keyboards, but only one is shown in Inventory


This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at


Changes in the layout of the Windows registry with Windows 7 meant that older methods of gathering information for multiple keyboards failed.