Error importing ZENworks update on RHEL 5.x

  • 7013260
  • 12-Sep-2013
  • 12-Sep-2013


Novell ZENworks Configuration Management 11.2 System Update


Using zman sui to import an update on a RHEL 5.x Primary server

ERROR: The file [zip file] can not be accessed by the zenworks user. Please move the file to a directory where the zenworks user has read access and try to import the update again.

ZENworks user has full rights to the directory where the zip file is located


As shown in the
ZCM 11.2.1 readme
ZCM 11.2.2 readme
ZCM 11.2.3 readme
and Troubleshooting ZENworks Command Line Utilities
the zip utility must be installed on the RHEL server
  1. Navigate to the Red Hat vvitek directory.

  2. Install unzip-5.52-3.0.bz497482.el5_7.i386.rpm on the RHEL 5.x server by running the command
    rpm -Uvh unzip-5.52-3.0.bz497482.el5_7.i386.rpm

  3. Run the command
    zman sui <zip file path>


If the zip file is bigger than 2GB, the built-in unzip fails.