High utilization observed on the ZCM database server during content replication

  • 7013246
  • 11-Sep-2013
  • 21-Jul-2014

Environment

Novell ZENworks Configuration Management 11.2 Content
Novell ZENworks Configuration Management 11.2 Database

Situation

High utilisation is observed on the database server only, the utilisation is constant during content replication.  No errors are seen on the database or in the logs.

Resolution

For ZCM 11.2.4: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

If it is not possible to update to ZCM 11.2.4 Monthly Update 1 at this time, then for ZCM 11.2.4, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=KiJFxGI2UMA~ as "ZCM 11.2.4 fix for high utilization on the ZCM database server during content replication - see TID 7013246". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.