Environment
IDM 4.0.2 Framework install
SLES 11 SP3
SLES 11 SP3
Situation
Attempt to install IDM on SLES 11 SP3 and you will get a platform error.
ERROR:
"You are trying to install the product on an unsupported platform."
ERROR:
"You are trying to install the product on an unsupported platform."
Resolution
Edit the /etc/SuSE-release file.
Change the PATCHLEVEL = 3 line to PATCHLEVEL = 2
A bug has been written to resolve this issue.
Change the PATCHLEVEL = 3 line to PATCHLEVEL = 2
A bug has been written to resolve this issue.