IDM 4.0.2 will not install on SLES 11 SP3

  • Document ID:7013225
  • Creation Date:09-Sep-2013
  • Modified Date:25-Sep-2013
    • Micro Focus Products:
      Identity Manager

Environment

IDM 4.0.2 Framework install
SLES 11 SP3

Situation

Attempt to install IDM on SLES 11 SP3 and you will get a platform error.
ERROR:
"You are trying to install the product on an unsupported platform."

Resolution

Edit the /etc/SuSE-release file.
Change the PATCHLEVEL = 3 line to PATCHLEVEL = 2
A bug has been written to resolve this issue.