Mobility Service keeps on crashing

  • 7013201
  • 03-Sep-2013
  • 10-Dec-2013


Novell Data Synchronizer Mobility Pack
SUSE Linux Enterprise Server 11
VMware ESXi
Hyper-V Server 2012


Mobility service keeps on stopping
rcdatasync status shows running but users are not able to connect
Mobility service keeps on crashing
DataSync keeps on crashing


If SLES 11 is installed on VMware, please make sure that VMWare tools are installed. Please follow the steps in the following link to install VMWare tools

If SLES 11 is installed on Hyper-V Server 2012, Linux Integration Services are required for it to function properly however Hyper-V Server 2012 does not support SUSE Linux Enterprise Server and therefore the problems may continue with Mobility. Please move Mobility Pack to a Physical Server running SLES or use a virtualization technology that supports SUSE Linux Enterprise Server