Manually running puppet command throws library exception on Red Hat Enterprise Linux servers

  • Document ID:7013178
  • Creation Date:28-Aug-2013
  • Modified Date:29-Aug-2013
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.2 Policies

Situation

Manually running puppet command throws library exception on RHEL Linux servers:
/opt/novell/zenworks/bin/ruby: error while loading shared libraries:
libruby.so.1.8: cannot open shared object file: No such file or directory

Resolution

1) Create '/etc/ld.so.conf.d/zenworks.conf', and add the following line:
/opt/novell/zenworks/lib64

2) Run: ldconfig

Status

Reported to Engineering