Problem 5012 (DIR_ERROR) during schema extension in case of AD LDS

  • Document ID:7013160
  • Creation Date:28-Aug-2013
  • Modified Date:28-Aug-2013
    • Micro Focus Products:
      Access Manager (NAM)
      SecureLogin

Environment

NetIQ Advanced Authentication 4.8

Situation

During schema extension I got an ERROR:

Specified operation failed with ldap error:

000020D6: SvcErr: <SOMEID>, problem 5012 (DIR_ERROR), data 0. Operations Error. The system cannot open the device or file specified.

We are using AD LDS. What I need to do?

Resolution

Please check the following:
  1. You already configured the Repository and ADAM Settings policies in Group Policy Management Console according technical documentation (check the NetIQAdministrative Tools – Administrator’s Guide).
  2. The policies was successfully applied on the server you are using (you can check it using gpresult /r).
  3. The Partition name in AD LDS instance matches the LDAP path to root element in ADAM Settings policy.
  4. The LDAP port number in AD LDS instance matches the ADAM servers port number in ADAM Settings policy.
  5. The LDAP port that you are using is free and unlocked.
  6. You inputted the correct Server name (AD LDS), Port and Root partition in NetIQ Schema Extender.

Additional Information

Formerly known as 0046.