ERROR: Could not register AuthenticoreService account

  • 7013155
  • 28-Aug-2013
  • 28-Aug-2013

Environment

NetIQ Advanced Authentication 4.8

Situation

After generating an Enterprise key I got an ERROR: Could not register AuthenticoreService account. I discovered that this user doesn’t exist.

Resolution

  1. Create a user AuthenticoreService manually;
  2. Uninstall the Authenticore Server;
  3. Reboot;
  4. Install the Authenticore Server;
  5. Generate an Enterprise key;
  6. Reboot.

Additional Information

Formerly known as 0051.