Environment
NetIQ Advanced Authentication 4.8
Situation
How to obtain NetIQ Access Manager logs for NetIQ plugin
Resolution
To enable NetIQ Access Manager logs please do the following:
-
Open NetIQ Access Manager web console: https://<NAMServerPath>:<NAMServerPort>/nps/.
-
Follow menu: Devices – Identity Servers – IDP-Cluster.
-
In General tab open menu Logging.
-
Set the following options:
File logging: Enabled;
Echo to console: Enabled;
Set Application and Liberty Component File Logger Levels to debug. -
Press Apply, then OK.
-
Switch to menu: Devices – Identity Servers.
-
In Identity Servers list click Update All for IDP-Cluster.
-
Update all configurations. Wait until Status becomes Current.
-
Switch to menu: Devices – Access Gateways.
-
In Access Gateways list click Update All for AG-Cluster.
Then reproduce the issue again.
To obtain the logs:
-
Open NetIQ Access Manager web console: https://<NAMServerPath>:<NAMServerPort>/nps/.
-
Follow menu: Auditing- General Logging.
-
Check log /var/opt/novell/nam/logs/idp/tomcat/catalina.out in Identity Servers group.
-
Also copy full URL string from browser.
Additional Information
Formerly known as 0053.