Error 500 when using Web Service

Document ID:7013149
Creation Date:28-Aug-2013
Modified Date:28-Aug-2013
- Micro Focus Products:
  Access Manager (NAM)
  SecureLogin

Environment

NetIQ Advanced Authentication 4.8

Situation

I get a 500 response using Web Service:

s:-1056964604 System.Runtime.InteropServices.COMException System.Runtime.InteropServices.COMException -1056964604 Exception from HRESULT: 0xC1000004

Resolution

When authentication failed we always have error. We have this error documented in Web Service Administrator Guide. 0xC1000004L means LOGON_E_WRONG_AUTHENTICATOR . So please ensure that you use a valid authenticator.

Additional Information

Formerly known as 0057.