Environment
Novell ZENworks Configuration Management 11.2 Endpoint Security
Novell ZENworks Endpoint Security Management 11.2 Policies
Windows XP SP2
Novell ZENworks Endpoint Security Management 11.2 Policies
Windows XP SP2
Situation
On a device running Windows XP SP2, after applying a Data Encryption Policy, when a Removable Storage Device is inserted, it is not accessible to Windows.
Resolution
Upgrade Windows XP to SP3
Cause
The Filter Manager does not support Windows XP SP2 (Microsoft ended support for SP2 on XP in July 2010).