Bio-API error during installation

  • Document ID:7013133
  • Creation Date:27-Aug-2013
  • Modified Date:29-Aug-2013
    • Micro Focus Products:
      Access Manager (NAM)
      SecureLogin

Environment

NetIQ Advanced Authentication 4.8

Situation

Bio-API error during installation, “Probably you must reboot your machine” (Workstation or Server).

Resolution

  1.  Occasionally, network based installations will fail with a BioAPI error, and state that a reboot may be required. Copy the installation media on local disk and re-run the installation program.

  2. Microsoft C++ re-distributables and/or runtime components are not present on the machine.

Additional Information

Formerly known as 0025.