Error “Could not find Authenticore server” on NetIQ ADUC tab

  • Document ID:7013132
  • Creation Date:27-Aug-2013
  • Modified Date:29-Aug-2013
    • Micro Focus Products:
      Access Manager (NAM)
      SecureLogin

Environment

NetIQ Advanced Authentication 4.8

Situation

I see the error “Could not find Authenticore server” on NetIQ tab in Active Directory Users and Computers.

Resolution

  1.  Check that the NetIQ Authenticore Server started.

  2. Check that the NetIQ Authenticore Server is not locked by firewall.

  3. Check that the NetIQ Authenticore Server exists as a member of Authenticore Servers group.

  4. Check that the NetIQ Authenticore Server exists as a member of NetIQ Advanced Authentication Framework ADAM Servers group in case of using ADAM or AD LDS.

Additional Information

Formerly known as 0024.