Error “You do not have sufficient permissions to perform this operation” during loading license

  • 7013121
  • 27-Aug-2013
  • 29-Aug-2013

Environment

NetIQ Advanced Authentication 4.8

Situation

I got an error message: “You do not have sufficient permissions to perform this operation.”…

Resolution

Logged-in user must be a member of the Authenticore Admins Group. Verify that the logged-in user is a member of this group, or a member of a group belonging to the Authenticore Admins Group.

If you do not see this group in CN=Users:

Security Groups and Group membership not created/assigned during installation on Windows domain operating at Windows 2000 domain functional level(s).

Complete the following steps to create Security Groups and assing Group membership:

  1. Open Active Directory Users and Computers.
  2. Browse to the Users container.

  3. Create a *Global Security Group named “Authenticore Admins”.

  4. Assign users and groups to administer Authenticore Server, ensuring that your user account is a member of this group.

  5. Create a Global Security Group named “NetIQ Advanced Authentication Framework Admins”.

  6. Assign users and groups to administer/enroll Advanced Authentication users, ensuring that your user account is a member of this group.

  7. Verify that the service account, “AuthenticoreService” exists and is a member of Domain Admins.

  8. Reboot server.

 Refer to your Domain Administrator if Universal, Global, or Local Domain group is required for your domain/forest. This will only affect your ability to add another group (such as Domain Admins or Enterprise Admins) to this new security group.

Additional Information

Formerly known as 0014.