“Authentication Failed” after disabling the policy “Use domain password as PIN”

  • Document ID:7013119
  • Creation Date:27-Aug-2013
  • Modified Date:29-Aug-2013
    • Micro Focus Products:
      Access Manager (NAM)
      SecureLogin

Environment

NetIQ Advanced Authentication 4.8

Situation

After disabling group policy “Use domain password as PIN” Card authenticators are not available.

Resolution

It is not allowed to change this policy after cards have been enrolled. You need to re-enroll the authenticators or enable the policy.

Additional Information

Formerly known as 0012.