After upgrade to 8.8.7.4, OES server is crashing hourly

  • Document ID:7013072
  • Creation Date:19-Aug-2013
  • Modified Date:10-Sep-2013
    • Micro Focus Products:
      eDirectory
      Open Enterprise Server

Environment

Open Enterprise Server 11 SP1 (OES11SP1)
Open Enterprise Server 11 (OES11)
Open Enterprise Server 2 SP3 (OES2SP3)
July 2013 Maintenance Patch
eDirectory 8.8.7.4
NDSD 20705.00

Situation

After applying July 2013 Maintenance patches for OES2SP3 and thus upgrading to 8.8.7.4 the recently patched servers core hourly.

Resolution

Apply the edirectory-887-patch4-host-patch

To install the hotfix on OES11SP1 do
zypper pch oes11sp1-edirectory-887-patch4-hot-patch

To install the hotfix on OES11 do
zypper pch oes11-edirectory-887-patch4-hot-patch


Status

Reported to Engineering

Additional Information

Back Trace shows
#0  0x00002afaba610f95 in raise () from /lib64/libc.so.6
#1  0x00002afaba612390 in abort () from /lib64/libc.so.6
#2  0x00002afaba64da20 in malloc_printerr () from /lib64/libc.so.6
#3  0x00002aaaab940c70 in DMFree () from
/opt/novell/eDirectory/lib64/nds-modules/libnds.so.1
#4  0x00002aaaab7c69d2 in _SyncExtRef_v2(unsigned int, bool*) () from
/opt/novell/eDirectory/lib64/nds-modules/libnds.so.1
#5  0x00002aaaab7d13c4 in _CheckExtRefs() () from
/opt/novell/eDirectory/lib64/nds-modules/libnds.so.1
#6  0x00002aaaab7d18fe in _CheckReferencesByPartition(unsigned int) () from
/opt/novell/eDirectory/lib64/nds-modules/libnds.so.1
#7  0x00002aaaab7d1a07 in CheckBacklinks() () from
/opt/novell/eDirectory/lib64/nds-modules/libnds.so.1
#8  0x00002aaaab94952d in ?? () from
/opt/novell/eDirectory/lib64/nds-modules/libnds.so.1
#9  0x0000000000415fa7 in ?? ()
#10 0x00002afaba3792a3 in start_thread () from /lib64/libpthread.so.0
#11 0x00002afaba6a4b3d in clone () from /lib64/libc.so.6