Rules with exact userid in Define Conditions don't work

  • Document ID:7013025
  • Creation Date:08-Aug-2013
  • Modified Date:09-Aug-2013
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 2012

Situation

Rules containing specific userid's work
Rules containing partial userid's don't work
 

Resolution

Use the full userid in the rule
 

Status

Reported to Engineering

Additional Information

Steps to Duplicate  
  1. Log into GroupWise Client
  2. Click Tools>Rules
  3. Click New
  4. Give the Rule a name
  5. Make sure only 'Sent' is selected
  6. Set the Item types to 'Mail'
  7. Set Define Conditions as where To contains a part of the userid (ex. abc)
  8. Set the Action to Move to Folder and select a folder
  9. Click Save
  10. Click Close
  11. Send an email to userabc@test.com
  12. The sent item will not be moved
  13. Send an email to abc@test.com and the rule gets activated and the sent item gets moved