Environment
Novell GroupWise 2014
Situation
How to rebuild a user's quickfinder index
When searching for email, the user is not finding any email.
Slow results returned with Tools | Find in GroupWise Client
No results returned from query or search.
When searching for email, the user is not finding any email.
Slow results returned with Tools | Find in GroupWise Client
No results returned from query or search.
Resolution
Follow the steps in documentation to perform a Structural Rebuild of the User Database.
Rebuild the quickfinder indexes for the user:
Rebuild the quickfinder indexes for the user:
- Navigate to the POA's HTTP WebConsole (See documentation)
- Select the Configuration tab | QuickFinder Indexing
- Select Action Options: Update and Compress Indexes
- Change the Indexing Level for Normal to Unlimited
- Provide the FID for both beginning and ending for the GroupWise User
Note: Properties of the user | GroupWise | Account shows the File ID - a unique three character identification sequence - Then select Submit
Compressing QuickFinder index: user157.db
QuickFinder indexing thread finished
Additional Information
The following provides an example of what to expect in the Verbose POA
logs:
11:27:09 F36F Updating QuickFinder index: user157.db (0) 11:27:09 F36F Compressing QuickFinder index: user157.db (0) 11:27:11 F36F QuickFinder indexing thread finished 11:27:12 F4F0 Scheduled Event: QuickFinder Indexing completed schedule 11:27:18 F36F Starting QuickFinder index update 11:27:18 F36F Starting QuickFinder index compression 11:27:18 F36F Performing Disk Space Check for QF Index Job 11:27:18 F36F Scanning Post Office for Orphaned Files 11:27:18 F36F Finished Post Office Scan for Orphaned Files 11:27:18 F36F Processing Pending Work, Library01, Partition 0: dmdd0002.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 0: dmdd0002.db 11:27:18 F36F Processing Pending Work, Library01, Partition 1: dmdd0102.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 1: dmdd0102.db 11:27:18 F36F Processing Pending Work, Library01, Partition 2: dmdd0202.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 2: dmdd0202.db 11:27:18 F36F Processing Pending Work, Library01, Partition 3: dmdd0302.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 3: dmdd0302.db 11:27:18 F36F Processing Pending Work, Library01, Partition 4: dmdd0402.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 4: dmdd0402.db 11:27:18 F36F Processing Pending Work, Library01, Partition 5: dmdd0502.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 5: dmdd0502.db 11:27:18 F36F Processing Pending Work, Library01, Partition 6: dmdd0602.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 6: dmdd0602.db 11:27:18 F36F Processing Pending Work, Library01, Partition 7: dmdd0702.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 7: dmdd0702.db 11:27:18 F36F Processing Pending Work, Library01, Partition 8: dmdd0802.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 8: dmdd0802.db 11:27:18 F36F Processing Pending Work, Library01, Partition 9: dmdd0902.db (0) 11:27:18 F36F End Pending Work, Library01, Partition 9: dmdd0902.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 0: dmdd0001.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 0: dmdd0001.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 1: dmdd0101.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 1: dmdd0101.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 2: dmdd0201.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 2: dmdd0201.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 3: dmdd0301.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 3: dmdd0301.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 4: dmdd0401.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 4: dmdd0401.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 5: dmdd0501.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 5: dmdd0501.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 6: dmdd0601.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 6: dmdd0601.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 7: dmdd0701.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 7: dmdd0701.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 8: dmdd0801.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 8: dmdd0801.db 11:27:18 F36F Processing Pending Work, NOPOA Library, Partition 9: dmdd0901.db (0) 11:27:18 F36F End Pending Work, NOPOA Library, Partition 9: dmdd0901.db 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 0: dmdd0002.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 0 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 1: dmdd0102.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 1 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 2: dmdd0202.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 2 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 3: dmdd0302.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 3 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 4: dmdd0402.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 4 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 5: dmdd0502.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 5 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 6: dmdd0602.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 6 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 7: dmdd0702.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 7 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 8: dmdd0802.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 8 11:27:23 F36F Updating QuickFinder Index, Library01 Partition 9: dmdd0902.db (0) 11:27:23 F36F Indexed 0 Versions, Library01, Partition 9 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 0: dmdd0002.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 0: dmdd0002.db 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 1: dmdd0102.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 1: dmdd0102.db 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 2: dmdd0202.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 2: dmdd0202.db 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 3: dmdd0302.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 3: dmdd0302.db 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 4: dmdd0402.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 4: dmdd0402.db 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 5: dmdd0502.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 5: dmdd0502.db 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 6: dmdd0602.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 6: dmdd0602.db 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 7: dmdd0702.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 7: dmdd0702.db 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 8: dmdd0802.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 8: dmdd0802.db 11:27:23 F36F Compressing QuickFinder Index, Library01, Partition 9: dmdd0902.db (0) 11:27:23 F36F End Index Compress, Library01, Partition 9: dmdd0902.db 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 0: dmdd0001.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 0 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 1: dmdd0101.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 1 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 2: dmdd0201.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 2 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 3: dmdd0301.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 3 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 4: dmdd0401.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 4 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 5: dmdd0501.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 5 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 6: dmdd0601.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 6 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 7: dmdd0701.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 7 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 8: dmdd0801.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 8 11:27:23 F36F Updating QuickFinder Index, NOPOA Library Partition 9: dmdd0901.db (0) 11:27:23 F36F Indexed 0 Versions, NOPOA Library, Partition 9 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 0: dmdd0001.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 0: dmdd0001.db 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 1: dmdd0101.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 1: dmdd0101.db 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 2: dmdd0201.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 2: dmdd0201.db 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 3: dmdd0301.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 3: dmdd0301.db 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 4: dmdd0401.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 4: dmdd0401.db 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 5: dmdd0501.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 5: dmdd0501.db 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 6: dmdd0601.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 6: dmdd0601.db 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 7: dmdd0701.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 7: dmdd0701.db 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 8: dmdd0801.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 8: dmdd0801.db 11:27:23 F36F Compressing QuickFinder Index, NOPOA Library, Partition 9: dmdd0901.db (0) 11:27:23 F36F End Index Compress, NOPOA Library, Partition 9: dmdd0901.db 11:27:27 F36F Updating QuickFinder index: user157.db (0) 11:27:27 F36F Compressing QuickFinder index: user157.db (0) 11:27:29 F36F QuickFinder indexing thread finished 11:27:29 F4F0 Scheduled Event: QuickFinder Indexing completed schedule