ZCM / ZAM Inventory is not listing Microsoft Office Professional Plus 2007 Suite (components are listed)

  • 7012932
  • 24-Jul-2013
  • 24-Jul-2013

Environment

Novell ZENworks Configuration Management 11.2
Novell ZENworks Asset Management 11.2

Situation

Inventory Scan is not finding / listing Microsoft Office Professional Plus 2007 Suite.

Resolution

Fixed in the PRU dated JUN 13 or later.

Cause

The problem is that suite components were not mapped with the suite.

Additional Information

Mapped both DE (German) and HU (Hungarian) components to the suites of "Microsoft Office Professional Plus 2007 DE" & "Microsoft Office Professional Plus 2007 HU" respectively.