Environment
Situation
Status
Reported to EngineeringAdditional Information
Steps to duplicate:
Product Type not = DMI and
Product Type = CDRom and
Product Type = CPU and
Product Type not = Undefined and
Asset Tag (Device) = No Asset Tag
Step 3. Save the report for reference.
Step 4. Edit the report and add a new criteria before the first one in the list.
Product Type not = DMI or
Product Type = DMI and
Product Type = CDRom and
Product Type not = CPU and
Product Type = Undefined and
Asset Tag (Device) = No Asset Tag
What is seen is that a new row has been added as the first one, shifting field names and field values down by one row. But the operators have not been changed / shifted for the 'Product Type' fields.
Step 5. Delete rows from the report criteria set, deleting the first one every time.
Other details:
A. All criteria are affected where only operators '=' and 'not =' are available. Tested with the following Field Types:
Change Type
Change Source
Device (in report)
Distribution
Guest VM Type
Product Source
Product Type
System Chassis
C. The issue is not related to report type. All Inventory / SW Usage / License reports are affected.
D. ZENworks Reporting Service (ZRS) is included in this issue.
E. The issue applies only in reports created from ZCC (issue inherited from the old ZAM UI?).
F. It applies to both Inventory Only Agents (IOA) and Managed Devices.