Environment
Novell ZENworks Configuration Management 11.1 Inventory
Situation
In ZCC > Configuration > Inventory > Inventory > Software Applications > Skip Directories, directories added with an accented character such as á or é, (for example C:\éxample) are not skipped.
Resolution
This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757