Passive login fails after changing from one User Source to another if passwords do not match

  • 7012871
  • 17-Jul-2013
  • 17-Jul-2013


Novell ZENworks Configuration Management 11 Authentication


When multiple User Sources are available, if a user selects a different User Source and tries to log in with the correct credentials for that source, may receive the following error:

Unable to log into the network because the login credentials or the server certificate is incorrect


This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at