Environment
NetIQ Access Manager 3.2
NetIQ Access Manager 3.2 Administration Console
NetIQ Access Manager 3.2 Support Pack 2 applied
Red Hat Enterprise Linux Server 6.4
NetIQ Access Manager 3.2 Administration Console
NetIQ Access Manager 3.2 Support Pack 2 applied
Red Hat Enterprise Linux Server 6.4
Situation
With the release of NAM 3.2 SP2, RHEL 6.4 is now a supported platform - Installation requirements in the documentation have been updated to include
this version of RHEL.
When trying to install the Admin Console however, administrator receives the following error
after accepting the license agreement:
"Red Hat Enterprise Linux Server release 6.4 (Santiago)", is not a supported
version of Redhat. Terminating the installation.
Resolution
Need to make the following changed to install the NAM 3.2.2 Admin Console on RHEL 6.4
:
1. Change the upper minor version to 4 in file /root/novell-access-manager/scripts/nam_rhel6_functions.s as below local validUpperMinorVersion=4 2. The platform.xml in location /root/novell-access-manager/iman/installs/linux/platform/ should be same as below with rhel version 6.4 ---------------------------------------------------------------------------- <?xml version="1.0" encoding="UTF-8"?> <platforms> <platform type="linux"> <osName>Red Hat Enterprise Linux Server release 6.4 (Santiago)</osName> <osVersion>6.4</osVersion> <osArch>x86</osArch> </platform> <platform type="linux"> <osName>Red Hat Enterprise Linux Server release 6.4 (Santiago)</osName> <osVersion>6.4</osVersion> <osArch>x86_64</osArch> </platform> </platforms>