Blackberry Pin does not sync from GroupWise to Device or from Device to GroupWise

  • Document ID:7012846
  • Creation Date:12-Jul-2013
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Novell Data Synchronizer Mobility Pack 1.2.5.299
Research In Motion Blackberry 10
Blackberry Z10

Situation

Blackberry Pin does not sync from GroupWise to Device or from Device to GroupWise
Blackberry Pin added to a contact in GroupWise does not sync to the Device thought the contact syncs
Blackberry Pin added to a contact in Device does not sync to GroupWise though the contact syncs

Resolution

This is a device OS issue. This has been reported to Research In Motion. Please contact Research In Motion