Wrong login name in inventory

  • 7012838
  • 12-Jul-2013
  • 06-Nov-2013

Environment

Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2

Situation

On French Windows 7 login name in inventory shows as système

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027

Cause

On French Windows 7 the system account name is translated to système which is not the case on e.g.,  French Windows XP.

Additional Information

Since ZCM 11.2.2, if Windows returns system or empty string as logged-in user name using the GetUserName Windows function, the name gets verified through the WMI framework. In case a a good name is still not found for the logged-in user, the login name gets populated with the Windows owner name value as stored in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\RegisteredOwner.

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