ZAM Reports are taking a very long time to run

  • 7012811
  • 09-Jul-2013
  • 28-Oct-2013

Environment


Novell ZENworks Asset Management 11.2.2 MU2
Novell ZENworks Configuration Management 11.2.2 MU2 ZENworks Control Center - ZCC

Situation

When running ZAM reports on software or hardware in ZCC, they take a very long time to run and the ZCC web page often times out and the data is not returned.

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027

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