Update to ZMM 2.7.4 fails with SQL Errors

  • 7012801
  • 08-Jul-2013
  • 08-Jul-2013

Environment

ZENworks Mobile Management 2.7.2
ZENworks Mobile Management 2.7.3

Situation

When Updating ZMM from Version 2.7.2/2.7.3 to Version 2.7.4 the update fails with SQL Errors:

"[Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database "MDM" requested by the login. The login failed.
VerifySQLLogin: Failed to open database in SQL error: -1"


and

"[Microsoft][ODBC SQL Server Driver][SQL Server]Cannot resolve the collation conflict between "Latin1_General_CI_AS" and "SQL_Latin1_General_CP1_CI_AS" in the like operation."

Status

Reported to Engineering

Feedback service temporarily unavailable. For content questions or problems, please contact Support.