WakeonLan Proxy with error: ActionHandlers.WOLActionHandler.GenericHandlerError

  • 7012767
  • 02-Jul-2013
  • 28-Oct-2013

Environment

Novell ZENworks Configuration Management 11.2.3 - WakeOnLan (WOL)

Situation

WakeOnLan (WOL) fails to continue processing wake up of devices.

Log from Sat server /var/opt/novell/zenworks/logs/LocalStore/zmd-messages.log
ERROR:

[Debug] [06/04/2013 19:00:18.879] [] [3324] [ZenworksAgent] [100,607]
[WOLHandler] [***************** Exception Dump ***********************] [] []
[Debug] [06/04/2013 19:00:18.879] [] [3324] [ZenworksAgent] [100,607]
[WOLHandler] [Exception processing WOL Proxy action] [] []
[Debug] [06/04/2013 19:00:18.879] [] [3324] [ZenworksAgent] [100,607]
[WOLHandler]
[------------------------------------------------------------------------------------]
[] []
[Debug] [06/04/2013 19:00:18.879] [] [3324] [ZenworksAgent] [100,607]
[WOLHandler] [Message: Value out of range: (32)] [] []
[Debug] [06/04/2013 19:00:18.879] [] [3324] [ZenworksAgent] [100,607]
[WOLHandler] [Exception Type: class java.lang.IllegalArgumentException] [] []
[Debug] [06/04/2013 19:00:18.896] [] [3324] [ZenworksAgent] [100,607]
[WOLHandler] [Stack:
com.novell.zenworks.agent.core.zmd.util.network.SubnetUtils.rangeCheck(SubnetUtils.java:188)]
[] []
[Debug] [06/04/2013 19:00:18.896] [] [3324] [ZenworksAgent] [100,607]
[WOLHandler]
[------------------------------------------------------------------------------------]
[] []
[Debug] [06/04/2013 19:00:18.896] [] [3324] [ZenworksAgent] [100,607]
[WOLHandler] [***************** End Exception Dump ***********************] []
[]
[Debug] [06/04/2013 19:00:18.897] [] [3324] [ZenworksAgent] [100,607]
[ActionManager] [Action handler wolhandler finished processing WakeonLan Proxy
with error: ActionHandlers.WOLActionHandler.GenericHandlerError.] [] []

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027

Cause

Root Cause: An IPAddress in the database had an invalid subnet mask.

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