Java exception "String index out of range" when inventorying XEN guest.

  • Document ID:7012754
  • Creation Date:02-Jul-2013
  • Modified Date:28-Oct-2013
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.2 Inventory

Situation

When looking in ZCC, not all XEN guests are reported, due to Inventory for some XEN guests fails.
In the zmd-messages log for the XEN guest, the following error message can be seen:
[InventoryHandler] [java.lang.StringIndexOutOfBoundsException: String index out of range: -1] [] []

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027