Environment
NetIQ Access Manager 3.2
Situation
Receive following error when accessing resource with policy extension.
Access forbidden!
Access Gateway couldn't find the needed policy from service provider. It might be just coming up. If refreshing the browser after a few seconds doesn't clear this error condition, please contact your Administrator.
Error: "com.novell.nxpe.NxpeException" found in catalina.out.
Resolution
Reported issue to engineering.
As a workaround go into AdminConsole -> Policies ->
-> Remove Policy extension and then add it back again.
Cause
Upgrade to 3.2.2, but will update once more information is provided from engineering.
Additional Information
snippet from catalina.out
<amLogEntry> 2013-06-21T12:01:21Z VERBOSE NIDS Application: AM#501101030: AMDEVICEID#esp-4A742B75A5E444FB: NXPESID#4: Reading document at reference: ExternalDocRef - ou=chhaklj4keoe,ou=3v4h8cvx256i67,ou=ContentPublisherContainer,ou=Partition,ou=PartitionsContainer,ou=VCDN_Root,ou=accessManagerContainer,o=novell:romaContentCollectionXMLDoc
: romaName - extension_xpemlCondition_1369835348090#ConditionExtension#xpemlPEP_AGAuthorization#ConditionExtension </amLogEntry>
<amLogEntry> 2013-06-21T12:01:21Z WARNING NIDS Application: AM#101101031: AMDEVICEID#esp-4A742B75A5E444FB: NXPESID#4: Exception processing configure
Exception message: "com.novell.nxpe.NxpeException"
null, Line: -1, Method: A
null, Line: -1, Method: A
null, Line: -1, Method: B
null, Line: -1, Method: A
null, Line: -1, Method: A
null, Line: -1, Method: A
null, Line: -1, Method: buildEvaluationObject
null, Line: -1, Method: configure
y, Line: 1661, Method: configure
y, Line: 2694, Method: A
y, Line: 1645, Method: C
y, Line: 1960, Method: A
y, Line: 1082, Method: processSoapRequest
y, Line: 1536, Method: I
y, Line: 1985, Method: processSOAPRequest
y, Line: 39, Method: handleSOAPCommand
y, Line: 2266, Method: handleSOAPMessage
y, Line: 1436, Method: handleRequest
y, Line: 2010, Method: myDoGet
y, Line: 1516, Method: doGet
y, Line: 2816, Method: doPost
HttpServlet.java, Line: 641, Method: service
HttpServlet.java, Line: 722, Method: service
ApplicationFilterChain.java, Line: 305, Method: internalDoFilter
ApplicationFilterChain.java, Line: 210, Method: doFilter
StandardWrapperValve.java, Line: 222, Method: invoke
StandardContextValve.java, Line: 123, Method: invoke
AuthenticatorBase.java, Line: 472, Method: invoke
StandardHostValve.java, Line: 168, Method: invoke
ErrorReportValve.java, Line: 99, Method: invoke
StandardEngineValve.java, Line: 118, Method: invoke
CoyoteAdapter.java, Line: 407, Method: service
AjpProcessor.java, Line: 200, Method: process
AbstractProtocol.java, Line: 585, Method: process
JIoEndpoint.java, Line: 310, Method: run
ThreadPoolExecutor.java, Line: 1110, Method: runWorker
ThreadPoolExecutor.java, Line: 603, Method: run
Thread.java, Line: 722, Method: run
</amLogEntry>
com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException
at com.novell.nidp.policy.soap.BasicSoapPep.configure(y:2557)
at com.novell.nidp.policy.soap.PolicySoapHandler.A(y:2694)
at com.novell.nidp.policy.soap.PolicySoapHandler.C(y:1645)
at com.novell.nidp.policy.soap.PolicySoapHandler.A(y:1960)
at com.novell.nidp.policy.soap.PolicySoapHandler.processSoapRequest(y:1082)
at com.novell.nidp.common.profile.SOAPProfile.I(y:1536)
at com.novell.nidp.common.profile.SOAPProfile.processSOAPRequest(y:1985)
at com.novell.nidp.servlets.handler.CommonHandler.handleSOAPCommand(y:39)
at com.novell.nidp.servlets.handler.BaseHandler.handleSOAPMessage(y:2266)
at com.novell.nidp.servlets.handler.CommonHandler.handleRequest(y:1436)
at com.novell.nidp.servlets.NIDPServlet.myDoGet(y:2010)
at com.novell.nidp.servlets.NIDPBaseServlet.doGet(y:1516)
at com.novell.nidp.servlets.NIDPBaseServlet.doPost(y:2816)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:200)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
at java.lang.Thread.run(Thread.java:722)
Caused by: com.novell.nxpe.NxpeException
at com.novell.nxpe.engine.U.A(Unknown Source)
at com.novell.nxpe.engine.S.A(Unknown Source)
at com.novell.nxpe.engine.V.B(Unknown Source)
at com.novell.nxpe.engine.RuleList.A(Unknown Source)
at com.novell.nxpe.engine.RuleList.A(Unknown Source)
at com.novell.nxpe.engine.PolicyEngine.A(Unknown Source)
at com.novell.nxpe.engine.PolicyEngine.buildEvaluationObject(Unknown Source)
at com.novell.nxpe.NxpePolicy.configure(Unknown Source)
at com.novell.nidp.policy.soap.BasicSoapPep.configure(y:1661)
... 29 more
com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException
at com.novell.nidp.policy.soap.PolicySoapHandler.C(y:2792)
at com.novell.nidp.policy.soap.PolicySoapHandler.A(y:1960)
at com.novell.nidp.policy.soap.PolicySoapHandler.processSoapRequest(y:1082)
at com.novell.nidp.common.profile.SOAPProfile.I(y:1536)
at com.novell.nidp.common.profile.SOAPProfile.processSOAPRequest(y:1985)
at com.novell.nidp.servlets.handler.CommonHandler.handleSOAPCommand(y:39)
at com.novell.nidp.servlets.handler.BaseHandler.handleSOAPMessage(y:2266)
at com.novell.nidp.servlets.handler.CommonHandler.handleRequest(y:1436)
at com.novell.nidp.servlets.NIDPServlet.myDoGet(y:2010)
at com.novell.nidp.servlets.NIDPBaseServlet.doGet(y:1516)
at com.novell.nidp.servlets.NIDPBaseServlet.doPost(y:2816)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:200)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
at java.lang.Thread.run(Thread.java:722)
Caused by: com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException
at com.novell.nidp.policy.soap.BasicSoapPep.configure(y:2557)
at com.novell.nidp.policy.soap.PolicySoapHandler.A(y:2694)
at com.novell.nidp.policy.soap.PolicySoapHandler.C(y:1645)
... 27 more
Caused by: com.novell.nxpe.NxpeException
at com.novell.nxpe.engine.U.A(Unknown Source)
at com.novell.nxpe.engine.S.A(Unknown Source)
at com.novell.nxpe.engine.V.B(Unknown Source)
at com.novell.nxpe.engine.RuleList.A(Unknown Source)
at com.novell.nxpe.engine.RuleList.A(Unknown Source)
at com.novell.nxpe.engine.PolicyEngine.A(Unknown Source)
at com.novell.nxpe.engine.PolicyEngine.buildEvaluationObject(Unknown Source)
at com.novell.nxpe.NxpePolicy.configure(Unknown Source)
at com.novell.nidp.policy.soap.BasicSoapPep.configure(y:1661)
... 29 more
<amLogEntry> 2013-06-21T12:01:21Z SEVERE NIDS Application: AM#501101021: AMDEVICEID#esp-4A742B75A5E444FB: NXPESID#4: Exception - com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException
Exception message: "com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException"
y, Line: 2792, Method: C
y, Line: 1960, Method: A
y, Line: 1082, Method: processSoapRequest
y, Line: 1536, Method: I
y, Line: 1985, Method: processSOAPRequest
y, Line: 39, Method: handleSOAPCommand
y, Line: 2266, Method: handleSOAPMessage
y, Line: 1436, Method: handleRequest
y, Line: 2010, Method: myDoGet
y, Line: 1516, Method: doGet
y, Line: 2816, Method: doPost
HttpServlet.java, Line: 641, Method: service
HttpServlet.java, Line: 722, Method: service
ApplicationFilterChain.java, Line: 305, Method: internalDoFilter
ApplicationFilterChain.java, Line: 210, Method: doFilter
StandardWrapperValve.java, Line: 222, Method: invoke
StandardContextValve.java, Line: 123, Method: invoke
AuthenticatorBase.java, Line: 472, Method: invoke
StandardHostValve.java, Line: 168, Method: invoke
ErrorReportValve.java, Line: 99, Method: invoke
StandardEngineValve.java, Line: 118, Method: invoke
CoyoteAdapter.java, Line: 407, Method: service
AjpProcessor.java, Line: 200, Method: process
AbstractProtocol.java, Line: 585, Method: process
JIoEndpoint.java, Line: 310, Method: run
ThreadPoolExecutor.java, Line: 1110, Method: runWorker
ThreadPoolExecutor.java, Line: 603, Method: run
Thread.java, Line: 722, Method: run
</amLogEntry>
<amLogEntry> 2013-06-21T12:01:21Z INFO NIDS Application: AM#501101021: AMDEVICEID#esp-4A742B75A5E444FB: NXPESID#4: Response sent: Status - failure:Exception - com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException </amLogEntry>
<amLogEntry> 2013-06-21T12:01:21Z VERBOSE NIDS Application: AM#501101030: AMDEVICEID#esp-4A742B75A5E444FB: NXPESID#4: Reading document at reference: ExternalDocRef - ou=chhaklj4keoe,ou=3v4h8cvx256i67,ou=ContentPublisherContainer,ou=Partition,ou=PartitionsContainer,ou=VCDN_Root,ou=accessManagerContainer,o=novell:romaContentCollectionXMLDoc
: romaName - extension_xpemlCondition_1369835348090#ConditionExtension#xpemlPEP_AGAuthorization#ConditionExtension </amLogEntry>
<amLogEntry> 2013-06-21T12:01:21Z WARNING NIDS Application: AM#101101031: AMDEVICEID#esp-4A742B75A5E444FB: NXPESID#4: Exception processing configure
Exception message: "com.novell.nxpe.NxpeException"
null, Line: -1, Method: A
null, Line: -1, Method: A
null, Line: -1, Method: B
null, Line: -1, Method: A
null, Line: -1, Method: A
null, Line: -1, Method: A
null, Line: -1, Method: buildEvaluationObject
null, Line: -1, Method: configure
y, Line: 1661, Method: configure
y, Line: 2694, Method: A
y, Line: 1645, Method: C
y, Line: 1960, Method: A
y, Line: 1082, Method: processSoapRequest
y, Line: 1536, Method: I
y, Line: 1985, Method: processSOAPRequest
y, Line: 39, Method: handleSOAPCommand
y, Line: 2266, Method: handleSOAPMessage
y, Line: 1436, Method: handleRequest
y, Line: 2010, Method: myDoGet
y, Line: 1516, Method: doGet
y, Line: 2816, Method: doPost
HttpServlet.java, Line: 641, Method: service
HttpServlet.java, Line: 722, Method: service
ApplicationFilterChain.java, Line: 305, Method: internalDoFilter
ApplicationFilterChain.java, Line: 210, Method: doFilter
StandardWrapperValve.java, Line: 222, Method: invoke
StandardContextValve.java, Line: 123, Method: invoke
AuthenticatorBase.java, Line: 472, Method: invoke
StandardHostValve.java, Line: 168, Method: invoke
ErrorReportValve.java, Line: 99, Method: invoke
StandardEngineValve.java, Line: 118, Method: invoke
CoyoteAdapter.java, Line: 407, Method: service
AjpProcessor.java, Line: 200, Method: process
AbstractProtocol.java, Line: 585, Method: process
JIoEndpoint.java, Line: 310, Method: run
ThreadPoolExecutor.java, Line: 1110, Method: runWorker
ThreadPoolExecutor.java, Line: 603, Method: run
Thread.java, Line: 722, Method: run
</amLogEntry>
com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException
at com.novell.nidp.policy.soap.BasicSoapPep.configure(y:2557)
at com.novell.nidp.policy.soap.PolicySoapHandler.A(y:2694)
at com.novell.nidp.policy.soap.PolicySoapHandler.C(y:1645)
at com.novell.nidp.policy.soap.PolicySoapHandler.A(y:1960)
at com.novell.nidp.policy.soap.PolicySoapHandler.processSoapRequest(y:1082)
at com.novell.nidp.common.profile.SOAPProfile.I(y:1536)
at com.novell.nidp.common.profile.SOAPProfile.processSOAPRequest(y:1985)
at com.novell.nidp.servlets.handler.CommonHandler.handleSOAPCommand(y:39)
at com.novell.nidp.servlets.handler.BaseHandler.handleSOAPMessage(y:2266)
at com.novell.nidp.servlets.handler.CommonHandler.handleRequest(y:1436)
at com.novell.nidp.servlets.NIDPServlet.myDoGet(y:2010)
at com.novell.nidp.servlets.NIDPBaseServlet.doGet(y:1516)
at com.novell.nidp.servlets.NIDPBaseServlet.doPost(y:2816)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:200)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
at java.lang.Thread.run(Thread.java:722)
Caused by: com.novell.nxpe.NxpeException
at com.novell.nxpe.engine.U.A(Unknown Source)
at com.novell.nxpe.engine.S.A(Unknown Source)
at com.novell.nxpe.engine.V.B(Unknown Source)
at com.novell.nxpe.engine.RuleList.A(Unknown Source)
at com.novell.nxpe.engine.RuleList.A(Unknown Source)
at com.novell.nxpe.engine.PolicyEngine.A(Unknown Source)
at com.novell.nxpe.engine.PolicyEngine.buildEvaluationObject(Unknown Source)
at com.novell.nxpe.NxpePolicy.configure(Unknown Source)
at com.novell.nidp.policy.soap.BasicSoapPep.configure(y:1661)
... 29 more
com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException
at com.novell.nidp.policy.soap.PolicySoapHandler.C(y:2792)
at com.novell.nidp.policy.soap.PolicySoapHandler.A(y:1960)
at com.novell.nidp.policy.soap.PolicySoapHandler.processSoapRequest(y:1082)
at com.novell.nidp.common.profile.SOAPProfile.I(y:1536)
at com.novell.nidp.common.profile.SOAPProfile.processSOAPRequest(y:1985)
at com.novell.nidp.servlets.handler.CommonHandler.handleSOAPCommand(y:39)
at com.novell.nidp.servlets.handler.BaseHandler.handleSOAPMessage(y:2266)
at com.novell.nidp.servlets.handler.CommonHandler.handleRequest(y:1436)
at com.novell.nidp.servlets.NIDPServlet.myDoGet(y:2010)
at com.novell.nidp.servlets.NIDPBaseServlet.doGet(y:1516)
at com.novell.nidp.servlets.NIDPBaseServlet.doPost(y:2816)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:200)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
at java.lang.Thread.run(Thread.java:722)
Caused by: com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException
at com.novell.nidp.policy.soap.BasicSoapPep.configure(y:2557)
at com.novell.nidp.policy.soap.PolicySoapHandler.A(y:2694)
at com.novell.nidp.policy.soap.PolicySoapHandler.C(y:1645)
... 27 more
Caused by: com.novell.nxpe.NxpeException
at com.novell.nxpe.engine.U.A(Unknown Source)
at com.novell.nxpe.engine.S.A(Unknown Source)
at com.novell.nxpe.engine.V.B(Unknown Source)
at com.novell.nxpe.engine.RuleList.A(Unknown Source)
at com.novell.nxpe.engine.RuleList.A(Unknown Source)
at com.novell.nxpe.engine.PolicyEngine.A(Unknown Source)
at com.novell.nxpe.engine.PolicyEngine.buildEvaluationObject(Unknown Source)
at com.novell.nxpe.NxpePolicy.configure(Unknown Source)
at com.novell.nidp.policy.soap.BasicSoapPep.configure(y:1661)
... 29 more
<amLogEntry> 2013-06-21T12:01:21Z SEVERE NIDS Application: AM#501101021: AMDEVICEID#esp-4A742B75A5E444FB: NXPESID#4: Exception - com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException
Exception message: "com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException"
y, Line: 2792, Method: C
y, Line: 1960, Method: A
y, Line: 1082, Method: processSoapRequest
y, Line: 1536, Method: I
y, Line: 1985, Method: processSOAPRequest
y, Line: 39, Method: handleSOAPCommand
y, Line: 2266, Method: handleSOAPMessage
y, Line: 1436, Method: handleRequest
y, Line: 2010, Method: myDoGet
y, Line: 1516, Method: doGet
y, Line: 2816, Method: doPost
HttpServlet.java, Line: 641, Method: service
HttpServlet.java, Line: 722, Method: service
ApplicationFilterChain.java, Line: 305, Method: internalDoFilter
ApplicationFilterChain.java, Line: 210, Method: doFilter
StandardWrapperValve.java, Line: 222, Method: invoke
StandardContextValve.java, Line: 123, Method: invoke
AuthenticatorBase.java, Line: 472, Method: invoke
StandardHostValve.java, Line: 168, Method: invoke
ErrorReportValve.java, Line: 99, Method: invoke
StandardEngineValve.java, Line: 118, Method: invoke
CoyoteAdapter.java, Line: 407, Method: service
AjpProcessor.java, Line: 200, Method: process
AbstractProtocol.java, Line: 585, Method: process
JIoEndpoint.java, Line: 310, Method: run
ThreadPoolExecutor.java, Line: 1110, Method: runWorker
ThreadPoolExecutor.java, Line: 603, Method: run
Thread.java, Line: 722, Method: run
</amLogEntry>
<amLogEntry> 2013-06-21T12:01:21Z INFO NIDS Application: AM#501101021: AMDEVICEID#esp-4A742B75A5E444FB: NXPESID#4: Response sent: Status - failure:Exception - com.novell.nxpe.NxpeException: com.novell.nxpe.NxpeException </amLogEntry>