Unable to complete Nightly Maintenance

  • 7012712
  • 25-Jun-2013
  • 17-Sep-2018

Environment

GroupWise Mobility Service

Situation

Nightly Maintenance goes through one user, immediately stops: nightly maintenance could not remove all the orphaned attachments because the time is up or the connector is stopped.
Nightly Maintenance fails overnight, not finishing or completing.
Start/Stop time cannot cross midnight to the end time.

Resolution

  1. Reconfigure /etc/datasync/configengine/engines/default/pipelines/pipeline1/connectors/mobility/connector.xml:
    <databaseMaintenanceStartHour>0</databaseMaintenanceStartHour> <databaseMaintenance>1</databaseMaintenance> <databaseMaintenanceStopHour>23</databaseMaintenanceStopHour>

  2. Restart GroupWise Mobility services:
    rcgms restart

Cause

Start/Stop time for Nightly Maintenance cannot cross midnight to the end time.

Status

Reported to Engineering

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