Unable to login to dashboard with an LDAP administrator

Document ID:7012704
Creation Date:25-Jun-2013
Modified Date:25-Jun-2013
- Micro Focus Products:
  Mobile Management (ZENworks Mobile Management)

Environment

Novell ZENworks Mobile Management

Situation

When an Administrator is created from LDAP in the ZMM Dashboard, that user cannot login to the Dashboard.

Resolution

When logging in with an LDAP created Administrator account, the format is domain\username. That will allow login to work. To find the domain, go to Organization -> Administrative LDAP Servers -> expand the LDAP Server -> Domain Settings.