GroupWise Client hangs/crashes for a single user

  • 7012698
  • 24-Jun-2013
  • 25-Jun-2013


Novell GroupWise 2012
Novell GroupWise 8


User's GroupWise Client crashes and hangs from any workstation.
Issue follows the user to multiple workstations.


Option A: Follow the steps provided in documentation to run GWCheck for the user:
  • Object Type: User/Resource
  • Action: Analyze/Fix Databases
  • Structure, Contents, Fix
  • Databases tab: User, MessageMisc tab | Support Options: DELDUPFOLDERS
Option B: Structure/Contents Fix Problems on User using ConsoleOne
  • Right-click on the individual user object | GroupWise Utilities | Mailbox/Library Maintenance
  • Same configuration from Option A above, CC yourself the results
  • Select Run

Correct any issues that should be resolved. Repeat this check until no errors are returned.