Cannot edit fields in Network Environment in a zone using Oracle database

  • 7012689
  • 24-Jun-2013
  • 28-Oct-2013

Environment

Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC

Situation

Created Network Environment: MAC address for gateway was not entered.

Zone uses Oracle database

Cannot amend fields for Network Environment

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027

Additional Information

zcc.log extract

04 Mar 2013 11:12:38 ============== Exception (begin) ===========================
04 Mar 2013 11:12:38 Exception occured
java.lang.NullPointerException
    at com.novell.zenworks.core.web.internal.pages.locations.wizards.newNetworkEnv.GatewaysAddDlg.networkAddrValidator(GatewaysAddDlg.java:193)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.novell.web.controls.CustomValidator.evaluateIsValid(CustomValidator.java:148)
    at com.novell.web.controls.BaseValidator.validate(BaseValidator.java:288)
    at com.novell.web.controls.Page.validate(Page.java:401)
    at com.novell.web.controls.BasePostbackControl.isRequestValid(BasePostbackControl.java:515)
    at com.novell.web.controls.Button.raisePostBackEvent(Button.java:471)
    at com.novell.web.controls.Page.raisePostBackEvent(Page.java:1064)
    at com.novell.web.controls.Page.raisePostBackEvents(Page.java:1051)
    at com.novell.web.controls.Page.internalProcessRequest(Page.java:723)
    at com.novell.web.controls.Page.processRequest(Page.java:667)
    at com.novell.web.internal.controls.PageTag.doEndTag(PageTag.java:86)
    at org.apache.jsp.jsp.core.controls.AjaxPage_jsp._jspx_meth_web_page_0(AjaxPage_jsp.java:85)
    at org.apache.jsp.jsp.core.controls.AjaxPage_jsp._jspService(AjaxPage_jsp.java:56)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377)
    at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
    at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
    at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
    at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:342)
    at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
    at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:97)
    at com.novell.zenworks.fw.web.internal.ZENworksServlet.service(ZENworksServlet.java:84)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
    at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
    at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
    at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
    at com.novell.web.controls.AjaxPostBackHandler.service(AjaxPostBackHandler.java:39)
    at com.novell.web.AjaxServlet.serviceImpl(AjaxServlet.java:95)
    at com.novell.web.AjaxServlet.service(AjaxServlet.java:70)
    at com.novell.zenworks.fw.web.internal.ZENworksAjaxServlet.service(ZENworksAjaxServlet.java:47)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.patchlink.sapphire.web.pages.vulnerability.session.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:75)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1293)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Thread.java:662)
04 Mar 2013 11:12:38

Exception Info:
04 Mar 2013 11:12:38     Class....... java.lang.NullPointerException
04 Mar 2013 11:12:38     Message..... null
04 Mar 2013 11:12:38     Logged at... CustomValidator.....165
04 Mar 2013 11:12:38 ============== Exception (end) =============================


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