Some inventory scans fail on Windows 8

  • 7012679
  • 23-Jun-2013
  • 28-Oct-2013

Environment

Novell ZENworks Configuration Management 11.2 Inventory
Microsoft Windows 8

Situation

Sometimes the first inventory scan for Windows 8 devices does not run

Occasionally other inventory scans for Windows 8 devices do not run

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027

Cause

Colw32 is taking too long to complete,  and the inventory collector gracefully stops executing

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