Environment
Novell ZENworks Configuration Management 11.2.3
Authentication
Situation
Citrix XenApp 6.0 on Windows 2008 R2 server
Critix Receiver session with SmartCard based login
After a Citrix terminal session is established, a Microsoft login prompt to enter the SmartCard login PIN number appears.
The same also occurs on a Windows RDP terminal session.
Critix Receiver session with SmartCard based login
After a Citrix terminal session is established, a Microsoft login prompt to enter the SmartCard login PIN number appears.
The same also occurs on a Windows RDP terminal session.
Resolution
Remove the ZCM agent password provider related registry keys:
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers\{692D4DB6-7E51-4370-A9AE-AE95848DBF1E}
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Provider Filters\{692D4DB6-7E51-4370-A9AE-AE95848DBF1E}
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers\{692D4DB6-7E51-4370-A9AE-AE95848DBF1E}
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Provider Filters\{692D4DB6-7E51-4370-A9AE-AE95848DBF1E}
Cause
It has been not been determined that this issue is caused by the
ZCM agent itself.
Additional Information
Disabling the ZCM Agent Credential Provider on the XenApp server as
documented in Disabling the ZENworks Credential Provider
does not change the login behavior.