Environment
Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC
Situation
File upload plugin fails on Windows 2008R2 server - after the setup runs, the page refreshes and the plugin is not installed
Error (zcc.log)
03 Jun 2013 11:42:15 AjaxServlet..........99 :Ping received
03 Jun 2013 11:44:34 HibernateSessionFil..85 :Error executing
03 Jun 2013 11:44:41 ============== Exception (begin)===========================
03 Jun 2013 11:44:41 Exception while loading resource bundle: : thrown=java.lang.NullPointerException
03 Jun 2013 11:44:41 Exception occured java.lang.NullPointerException
Error (zcc.log)
03 Jun 2013 11:42:15 AjaxServlet..........99 :Ping received
03 Jun 2013 11:44:34 HibernateSessionFil..85 :Error executing
03 Jun 2013 11:44:41 ============== Exception (begin)===========================
03 Jun 2013 11:44:41 Exception while loading resource bundle: : thrown=java.lang.NullPointerException
03 Jun 2013 11:44:41 Exception occured java.lang.NullPointerException
Resolution
Disable IE ESC (Internet Explorer Enhanced Security Configuration) for the users who require to use the plugin.
![](https://support.microfocus.com/kb/knova/images/7012583-configure.png)
![](https://support.microfocus.com/kb/knova/images/7012583-configure.png)
Cause
IE ESC configuration is not allowing the File upload plugin (Active X control) to install.