Missing content errors on managed devices for System Update

  • 7012544
  • 03-Jun-2013
  • 03-Jun-2013

Environment

Novell ZENworks Configuration Management 11.2

Situation

Errors for missing content on ZENworks 11.2.3a system update.

ERRORS (from system-update.log):

DEBUG;;;Illegal content variable found: content.0.path Value cannot be null.
Parameter name: path1   at System.IO.Path.Combine(String path1, String path2)
   at Novell.Zenworks.SystemUpdate.ZenUpdater.CommandRunners.CommandRunner.resolveVariable(String str)

DEBUG;;;creating path: \CASARegistryChange-Updater.exe
DEBUG;;;Parent directory doesn't exist, attempting to create
DEBUG;;;Attempting to move file ${content.0.path} to C:\Program Files\Novell\ZENworks\temp\CASARegistryChange-Updater.exe
DEBUG;;;Could not find file '${content.0.path}'.   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite)

DEBUG;;;creating path: C:\Program Files\Novell\ZENworks\cache\zmd\ZenCache\a1ea6fb1-2e80-4a10-bb0b-338695adaf61\CASA.msi
ERROR;MSI_INSTALL_ERROR;CASA.msi,1619;



Resolution

Workaround:  Reapply the failed system update to the device.  Refresh the device.

Status

Reported to Engineering

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