Patches fail to cache

  • 7012524
  • 31-May-2013
  • 28-Oct-2013

Environment

Novell ZENworks Configuration Management 11.2

Situation

Caching some patches stuck in status "Calculating Patch dependencies".

ERROR (in loader-messages.log):

[DEBUG] [5/2/13 11:38:26 PM] [] [Loader.PatchSubscriptionService] [27] [] [PLS File:  Red Hat 20090195-06 RHBA yum-rhn-plugin bug fix and enhancement update   for RHEL 5 x86_64.pls   Supersedes: {6A7309F2-881C-438C-9668-C5E5828DA0AE}] [] []
[DEBUG] [5/2/13 11:38:53 PM] [] [PatchLicense] [461] [] [Entering VerifyLicense] [] []
[DEBUG] [5/2/13 11:38:53 PM] [] [PatchLicense] [461] [] [Returning valid ] [] []
[DEBUG] [5/2/13 11:38:56 PM] [] [Loader.ComplianceEngine] [503] [] [Software compliance has been updated (0 s).] [] []
[DEBUG] [5/2/13 11:39:36 PM] [] [Loader.MandatoryBaselineManager] [461] [] [Exception during Caching:] [] []
[DEBUG] [5/2/13 11:39:36 PM] [] [Loader.MandatoryBaselineManager] [461] [] [java.lang.OutOfMemoryError: Java heap space
] [] []

Resolution

Increase the loader java heap size to allow more memory to the loader process.  For more information about increasing java_heap size in loader process see

System Planning, Deployment, and Best Practices Guide
3.2 Scalability of the Primary Server
3.2.4 Tuning the JVM and Tomcat
Increasing Heap Memory Size for the ZENworks Services


https://www.novell.com/documentation/zenworks11/zen11_cm_deployment_bp/?page=/documentation/zenworks11/zen11_cm_deployment_bp/data/bi5t8rz.html

NOTE:  The heap increase is for the ZENloader process.

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