ZCM DLU pass-through login fails on first login if 'Random Time to Wait' agent refresh setting is enabled

  • 7012452
  • 21-May-2013
  • 10-Jan-2014

Environment

Novell ZENworks Configuration Management 11.2.x

Situation

DLU pass-through login fails on first login if 'Random Time to Wait' agent refresh setting is enabled.
 
DLU policies are not enforced until next refresh after first login.

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027

Workaround: if it is not possible to upgrade to ZCM11.2.4 at this time, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=s5zcEae9xcI~ as "ZCM 11.2.3a Monthly Update 1 - see TID 7012025". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Workaround:  Disable Device Refresh 'Random Time To Wait ( Documentation "Setting the Device Refresh Schedule")