SSLVPN does not work when installed on a iPad or iPhone

Document ID:7012440
Creation Date:20-May-2013
Modified Date:20-May-2013
- Micro Focus Products:
  Access Manager (NAM)

Environment

NetIQ Access Manager 3.2
NetIQ Access Manager 3.2 SSLVPN server
Apple IOS support
Apple iPad / iPod / iPhone support

Situation

When running NetIQ's SSLVPN server, all users connecting to that server from Windows 7 and XP have no problems connecting and accessing protected resources behind that SSLVPN server. Users trying to connect from IOS enabled devices such as iPad or iPhones however are failing - the authentication succeeds but the SSLVPN tunnel never comes up.

Resolution

There is no plan to support IOS devices with the NetIQ Access Manager SSLVPN.