Error -632 when a user changes their UP password after applying eDir 8.8.7 Patch 3

  • 7012403
  • 10-May-2013
  • 06-May-2014


NetIQ iManager
NetIQ eDirectory
Novell iManager 2.7.6 (Patch 1)
Novell eDirectory 8.8.7 for Linux
Novell eDirectory 8.8.7 for Windows


Server is running
- SLES11 SP2
- eDirectory 8.8 SP7 Patch 3
- iManager 2.7 SP6 Patch 1
Certain operations in iManager are returning error: -632 Unexpected results have occurred .  These include:
 - Failing to create an iPrint driver store
- Users trying to change their own password in iManager
- Admin creating a user with a Universal Password in iManager


These issues are resolved but the resolution requires patching both eDirectory and iManager.  Please bring your server (and iManager Workstation if installed) up to these minimum levels:
- eDirectory 8.8 SP7 Patch 3
- iManager 2.7 SP6 Patch 1 HotFix 2 (HotFix 1 needs to be installed)
These can be found and download from the following location after selecting the appropriate dropdown product and version: