Deleting email on a BlackBerry 10 device deletes and purges the email from GroupWise

  • 7012353
  • 02-May-2013
  • 10-Dec-2013


Novell GroupWise 8
Novell GroupWise 2012
Novell DataSynchronizer 1.2.5
BlackBerry 10 devices


Item gets deleted BlackBerry z10, and gets completely deleted from GroupWise.
Item gets deleted using a BlackBerry 10 devices and is not found in GroupWise trash.


Contact BlackBerry device carrier for patch.


Issue with BlackBerry device OS, deletes and purges email instead of doing just a delete.

Additional Information

This fix is not be available to end-customers until their respective carrier approves the update and makes it available for download.