Unable to create new NSD Items in the Customer Portal

  • Document ID:7012277
  • Creation Date:06-Apr-2009
  • Modified Date:24-May-2013
    • Micro Focus Products:
      Service Desk

Environment

Novell Service Desk 6

Situation

When in the Customer Portal, new Items are unable to be created.

Resolution

Enabling the "Control CMS via RFC" function in Admin > Setup > Request Privileges will remove the ability to create new Items in the Customer Portal.

Additional Information

Formerly known as 1000645