Novell Service Desk problem starting Tomcat 6 as a service under different versions of Windows and Java 1.6.0 (JDK)

  • 7012274
  • 19-Feb-2009
  • 24-May-2013

Environment

Novell Service Desk

Situation

Problem starting Tomcat 6 as a service under different versions of Windows and Java 1.6.0 (JDK)

Resolution

The messages showing in the jakarta_service_yyyymmdd.log file were:

[174 javajni.c] [error] The specified module could not be found.
[947 prunsrv.c] [error] Failed creating java C:\Program Files\Java\jre1.6.0???\bin\client\jvm.dll
[1202 prunsrv.c] [error] ServiceStart returned 1

Per this post on forums.sun.com linked below, copying msvcr71.dll (located in C:\Program Files\Java\jdk1.6.0_12\bin\) to the /system32 directory should solve the problem right away.

http://forums.sun.com/thread.jspa?threadID=5121172

Additional Information

Formerly known as 1000622

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