Environment
Novell Service Desk
Situation
An NSD Users password has been lost or forgotten, how can it be reset?
Resolution
To change your password, go to the Home tab > My Account > Edit > Change Password > Save (this will work for any account that is created within NSD and not imported from an external source.)
To change the password for an external LDAP source, follow the individual guidelines for what ever type is being used.
To change the password for an external LDAP source, follow the individual guidelines for what ever type is being used.
Additional Information
How to retrieve your password (NSD Version 6.5)
We recommend changing your password to make it memorable.
Formerly known as 1000473