Unpredictable behavior when using the Web Browsers 'Back' and 'Forward' buttons within Novell Service Desk

When using Novell Service Desk the Web Browsers 'Back' and 'Forward' buttons should not be used, as this could cause unpredictable behavior.

When using Novell Service Desk, the hyperlinks and buttons within the application screens should be used in preference to the forward and backward browser buttons. This will ensure the application maintains control of the session and the data is refreshed appropriately.