Using the correct LDAP object type for your Novell Service Desk Groups

  • 7012210
  • 18-May-2005
  • 30-May-2013

Environment

Novell Service Desk 6.5

Situation

Novell Service Desk LDAP groups must conform to the 'objectclass' 'groupofuniquenames' rather than 'groupofnames.' This is because groupofuniquenames contains the 'uniquemember' attribute where as group of names does not.

Resolution

For more information on integrating Novell Service Desk with LDAP, please see LDAP Setup Guide.

Cause

When configuring your LDAP server for integration with Novell Service Desk, it is necessary to create (up to seven) new groups in a common location to which the LDAP user specified in the Novell Service Desk interface has read access.

These groups must conform to the 'objectclass' 'groupofuniquenames' rather than 'groupofnames.' This is because groupofuniquenames contains the 'uniquemember' attribute where as group of names does not.

Additional Information

Formerly known as 10040

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