NetIQ Access Manager Console cannot import / renew certificates since upgrading to NAM 3.2

  • 7012201
  • 25-Apr-2013
  • 25-Apr-2013


NetIQ Access Manager 3.2
NetIQ Access Manager Console Version 3.2


  • The certificate import / renew process returns a Java Exception Error:

    validateCertChain entry not present in web.xml. So validateCertChain is true. Certificate chain validation will be done

  • The certificate import / renew process works without any further problems using the same trust chain with Novell Access Manager 3.1.5


  • edit the "/opt/novell/nam/adminconsole/webapps/roma/WEB-INF/web.xml" on SLES or  configuration file and add the following directives, add the following and restart AC:

  • restart your Access Manager Console


The import process runs a validation process having the need to verify the complete trustchain. A new more strict certificate validation process has been implemented with NAM 3.2 which seems to cause problems